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Locksmithing in South East London

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Well its been a little while since we got on here to leave an updated blog. We have been extremely busy in all areas of the South East. The main job’s we seem to have been attending is upvc doors not opening or closing properly. Normally the handle is stiff to lift up or down.

We attended a job in Blackheath SE3 for the very reason as stated above. The lady called us complaining that she couldn’t open her french doors to the garden. She was due to have people attended in two hours for a BBQ. She was panicking as she needed to get in the garden and tidy it and get the BBQ ready. I told her I would leave straight away. Withing 20 mins I was there and the lady was relieved if not stressed and really hot and bothered.

The key was turning 270 degrees but not turning the further 90 degrees needed to open it. Armed with experience and knowledge from over the years I used a few techniques and got the door open. The lady cheered and danced around the living room. She even offered me a cold beer but I had to refuse. I adjusted and done all the necessary things to make the door open smoothly again. It turned out the lady was a nurse and was having a few friends around for a very rare get together. So I gave the lady a discount as she her self sadly is not in a well paid profession for the fantastic work they carry out as a public sector servant. She was over the moon. I went off and wished her well and to enjoy her BBQ.

We then attended another recently in Eltham SE9, the landlord rang me as I was driving through Charlton SE7. He said he had spotted my van as it caught his eye and he was now behind me. He asked if I could have a look at a door on a property he let out in Eltham SE9. He informed that the tenants had rang complaining the door was stiff. I told the landlord I would pull over and we could discuss it. I have handsfree but its just easier to talk without all other distractions. I informed him I could attend in a couple hours and I wouldn’t charge to go out and have a look. I would then give an accurate quote and if agreed would carry out the works there and then.

He was more then happy. He gave a price and said if it’s less then that then to carry out the works and the tenants would pay and he would knock it off their rent. He then asked for some cards and said he would have other jobs in the pipeline. I attended the job and carried out the required works. All worked fine and smooth. The tenants paid and were happy. I rang the Landlord told him the job was complete and payment was done and I would send him an invoice. He was really grateful and appreciative and even happy the works didn’t come to what he thought they would.

Due to that fact, since then we have carried out 2 further jobs for this landlord, so looking after the customer. Providing a professional and proficient service has gained us another confident and returning customer.

Locksmith Blackheath

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Well over last couple weeks as I said in the previous post, it has been really rather busy. A few jobs that come to mind I will write about and share some of the experiences of a day in the life of Locks in the City.

Recently I was called to attend a job in Blackheath SE3. The owner had a upvc door and had left their key in the door on the inside. So when they went out they pulled the door shut, went to lock the door realising they did not have the keys. The customer rang me informing me they required a locksmith to attend as they could not get in. I asked the usual relevant questions to try and figure what is wrong in my mind. The lady informed me that she and the neighbours had tried for about half an hour before finally calling me.
This happens quite often and people try to get them selves back in as they believe they will be footed with an extortionate bill after. Sometimes it ends up having been cheaper to o just called me as many families have found out.

Anyway I arrive at the property within 20 minutes of the ladies call. I pull up outside to find the neighbours, friends and family at the windows trying to pop them open. There is a guy with his hand through the letterbox. There is a long ladder reaching up to the first floor where they have tried opening a window upstairs.

I can see from the van that it is a upvc mechanism, so I jump out of the van go and introduce myself. There is much relief, the lady is talking to me then everyone comes over and is listening, the gentleman who had his hand through the letterbox comes over and is telling me what I need. Apparently he has fitted locks before ha ha. The lady asks how long to open the door. I said I can’t say for 100% but my guess is less then 2 minutes.

I went to the van to get one of my favourite tools. On my way to van I feel a presence over my shoulder. I turn around and a majority of those that were working on the property are behind me walking to the van. More to be nosey of what I had on board. Any how I grab my tool .I have concealed it out of view as I don’t want people to see what I do. More so for the reason as you don’t know these people and if they will copy what you do for the wrong reasons. Again over my shoulder I have my crowd. Mr letterbox decides to shout out ill time you on my phone, if it takes longer then 2 mins we can have a discount to everyone’s laughter. Even I smirked.

I said ok we will discuss the discount, if any, after. He prepped his phone and he counted down from 3. 3…2….1 goooo. 5 seconds and were in. It momentarily went quiet then a gasp of ” oh my god, how did you do that” I wouldn’t explain or show the tool. Funnily no mention of the word discount was used. Though the people who were helping had left damage and scuffs to the plastic and that. The letterbox had been broken, which I repaired.

The lady did then say I should of rang a locksmith first up. I just smiled and sad this is the thing with hindsight. I carried out the training and I carry all the tools for a reason. If it was that easy everyone could be a locksmith.